Computer Upgrades

Our Proven Process

We believe in providing our customers with clear, straightforward service from start to finish. Here’s how our upgrade process works:

1. Initial Consultation and Hardware Inspection: It all begins with a thorough inspection of your computer. We run diagnostic scans to identify your current hardware specifications, including the type and capacity of your existing RAM and hard drive. This step is crucial for determining what upgrades are feasible and will provide the most benefit.
2. Customized Upgrade Recommendations: Based on the inspection results, we recommend the best possible upgrades for your computer. We consider your specific needs, whether you're looking to speed up your system, increase storage, or improve multitasking capabilities. Our goal is to offer solutions that are both effective and budget-friendly.
3. Parts Sourcing and Pricing: Once we've determined the necessary upgrades, we source the required parts, usually from Amazon, where we find the best deals on high-quality components. Before proceeding with any purchases, we provide you with a detailed cost estimate, including the price of the parts and our fixed labor charges.
4. Customer Approval: We believe in full transparency, which is why we always seek your approval before ordering parts. You’ll know the exact cost before we move forward, ensuring there are no surprises.
5. Expert Installation: After receiving your approval, we order the parts and get to work. Our skilled technicians install the new components with precision, taking care to ensure everything is configured correctly. The typical turnaround time for an upgrade is 1-2 days, so you won’t be without your computer for long.
6. Performance Testing and Quality Assurance: Before we consider the job done, we put your computer through its paces with a series of performance tests. We want to make sure that the upgrade has made a noticeable difference and that your computer is running at its best. We invite you to review the performance with us before you take your computer home, so you can see the improvements firsthand.

Satisfaction Guaranteed (But No Extended Warranties)

At Remote Chase LLC, we stand by the quality of our work. Before your computer leaves our shop, we make sure it’s performing to your satisfaction. While we do not offer extended warranties on our upgrades, we guarantee that your computer will work as promised when you pick it up. If it’s not running the way you want, we’ll continue to work on it until it does.

Get in Touch

If your computer is slowing down, running out of storage, or just not performing the way you need it to, contact Remote Chase LLC today. We’ll provide you with expert advice, top-quality upgrades, and a hassle-free experience that will have your computer running better than ever.